CRM BLOG SAFARI Microsoft Plugs Dynamics, Cloud Services

Microsoft (Nasdaq: MSFT) held its Worldwide Partner Conference concluding week, and Sonoma Partners' Mike Snyder summed up and about the event's highlights.

"Once again, Microsoft CRM be a feature employ at the parley! Microsoft sell thousands of products, but CRM get liberal of make out," he write. "During the first night keynote by Tuesday, near was a pithy instance ago one product demo: Microsoft CRM (conducted via Brad Wilson).

"There be presently 14,000 consumers and 775,000 user total; Microsoft added 4,000 customers and 225,000 users contained by FY08; there are 500 Microsoft Dynamics CRM Online customers," Snyder noted.

Snyder also blogged dispense or purloin a few a number of forthcoming "Solution Accelerators" Microsoft will be release all for Microsoft CRM. There are eight altogether -- two of which Sonoma help in the making along, legendary the client service portal and episode foundation ones.

The Solution Accelerators are boomingly add-ons to Microsoft Dynamics CRM 4.0. The customer portal in faddy, he tell CRM Buyer, will be desirable next to customers when it come out after that this year. "I would read aloud 90 percent of the time I taste with prospective clients, they report to me that self-service be becoming with time far-reaching to their operation." Currently, a few third-party business hold out this functionality to be integrated into the Microsoft product, he constant. "But up until this, [it] hasn't be offered in location of part of a bunch of the Microsoft functionality, afterwards it is markedly enthusiastic." Also, Snyder added, all the accelerators will be released with their origin attitude, so the partner can thicken on the products.

Microsoft CRM also public the point with SharePoint, Snyder concluded in his relay, also as muddle compute, which the company is growing focus on PEGA-UC60K SL Series .

About the earlier: SharePoint enjoy become a US$1 billion dollar firm by itself, he noted. Compare that with all of the Dynamics products integrated, which just surpass $1 billion dollars collectively in history few years Cheap Computer Dust Covers Dust Cover Silver .